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training and consultation

Branch assists clients with the analysis, design and evaluation of their services. We tailor our services and approach to fit each circumstance, with the goal of creating quality services to your organization. Our consultaion target the gap between current knowledge or performance and desired knowledge or performance. Whether working with an existing program or designing a new, our training and consultation services identify the gap and make recommendations about ways to close the gap.

Strategic planning services include:    

Making the decision to do strategic planning

  • Governing board and staff training - why engage
    in planning
  • Identification of organizational objectives - desirable outcomes
  • Work plan/time schedule

Assessing of the organization

  • Understanding one's capacity
  • Identification of the corporate culture
  • Review of past planning
  • Establishment of the vision
  • Review, update or development of the mission

Assessing of the marketplace

  • Identification of what the market is purchasing
  • Identification of who is the customer
  • Analysis of payor vs. customer relationships
  • Product analysis
  • Force field analysis


Staging the strategic planning process

  • Input and participation levels
  • Selection of planning tools to structure the process
  • Selection of evaluative measures
  • Developing the plan document
  • Scheduling the review process
Consultation services include:    
  • Program design
  • Program evaluation
  • Outcomes evaluation


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